Customer Service

Shipping Policy

All Mattress & Mattress Set orders are shipped by UPS Freight 3-5 business days and all other Bedding Products are shipped UPS Ground 2-6 business days depending on your location in the U.S. Your order is shipped within 48 hours after you receive an email confirmation from Global Resources Registry LLC.

We do not ship to PO Boxes. We can only ship to your credit card billing address for security reasons. If your shipping address is different from your billing address you will need to inform us at

We do not ship on Saturdays or Sundays nor during Holidays. All orders placed Saturday or Sunday will be processed the following Monday same as Holidays. This may cause our order processing time to increase.

Global Resource Registry LLC charges tax for orders shipped in the state of Florida. Recipients of orders shipped to other states are responsible for complying with state and local tax laws.

Please view the status of your order at the following UPS address:
Please call toll free UPS Customer Service at the following telephone number: